Privacy Policy

Welcome to Façade Creations (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website at https://www.facadecreations.co.uk/ or interact with our services. We are committed to complying with the UK General Data Protection Regulation (GDPR) and other applicable data protection laws.

By using our website, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of data:

Personal Information: Name, email address, phone number, and other details provided via contact forms, brochure downloads, or project inquiries.
Usage Data: IP address, browser type, pages visited, and interactions with our website (collected via cookies and analytics tools).
Project-Specific Data: Information related to your architectural projects, such as building specifications or design preferences.

3. How We Use Your Information

Your data is used for the following purposes:

To provide services (e.g., façade consultancy, product quotes, or project collaboration).
To respond to inquiries via our Contact Us page.
To improve website functionality and user experience.
To send newsletters or updates (only with your explicit consent).

4. Legal Basis for Processing

Under GDPR, we process data based on:

Contractual Necessity: To fulfill agreements for services.
Legitimate Interests: To improve our website and services.
Consent: For marketing communications (you may withdraw consent at any time).

5. Data Sharing and Third Parties

We may share your data with:

Service Providers: Third-party partners (e.g., IT support, payment processors) who assist in delivering our services.
Legal Authorities: If required by law or to protect our rights.
Architectural Partners: With your consent, to facilitate project collaboration.

We do not sell your data to third parties.